Well they never said this job would be easy! Looking back on my predictions for 2018 I can see that they fell into two camps – the rise of AI and the rise of employee power. I’d say that AI has made significant strides in 2018 but that, as yet, it’s not increased its reach in the business world as fast as I’d predicted. So that makes the 2019 predictions very straightforward – AI will become a dominant force in the business world next year. Or will it?